Privacy Policy
This Privacy Policy ensures our firm commitment to your privacy vis-à-vis the protection of your information.
1. Introduction
Welcome to pankhuri.co (“Website”) and Pankhuri App (“Application”), a platform that brings together customer engagement, content delivery and administration tools in one place and is focused on helping experts go online to support a live interactive approach and online knowledge commerce solutions through video conferencing and related services (Website and Mobile App are hereinafter collectively referred to as “Platform”) owned and managed by RP Cube Private Limited (“Company”).
Your visit and use of platform for Customer engagement, content delivery, administration tools, digital learning solutions through video conferencing, collaboration, and related services, support, professional services offered on the Platform (“Services”) are subject to this privacy, security and cookies policy ("Privacy Policy") and other terms and conditions of the Platform. This Privacy Policy ensures our firm commitment to your privacy vis-à-vis the protection of your information.
In this Privacy Policy "we", "our" and "us" refers to Pankhuri and "you", "your" and/or “Users” refers to the user of the Platform. Our Platform is for Experts and Customers.
Age Requirement
You must be 13 years of age or older to visit or use the Website and/or Application in any manner. If you are under the age of 13, you should review this Privacy Policy with your parent or legal guardian to make sure that you and your parent or legal guardian understands and agrees to it and further, if required, you shall perform or undertake such activities which will entitle you to enter into a legally binding agreement with the Company.
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 (“Data Protection Rules”) under the Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of information.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).
2. Definitions
Information and data collected and captured as a result of the use of Service.
Small data files stored on your device (computer or mobile device).
A natural or legal person who determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
3. Information Collection and Use
3.1 Collection of Data
In order to avail the Services under the Platform, registration by the User is mandatory. A valid mobile number would be required to register on the Platform, to complete the registration process, a one time password (OTP) would be sent to you on the mobile number provided by you at the time of registration for the purpose of user validation.
The Company respects the privacy of the Users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company includes information supplied by Users, information automatically tracked while navigation, inferred information through usage and log data, and information collected from other sources.
3.2 Types of Data Collected
Personal Data
- Email address
- First name and last name
- Phone number
- Address, Country, State, ZIP/Postal code, City
- Gender and other demographics
- Date of birth and age
- Location Data
- Cookies and Usage Data
Usage & Location Data
We may collect information that your browser sends whenever you visit our Platform ("Usage Data") such as IP address, browser type, pages visited, and device details. We may also use and store information about your location if you give us permission ("Location Data").
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Platform. Examples include Session Cookies, Preference Cookies, Security Cookies, and Advertising Cookies.
3.3 Purpose for Collection and Use
The Company uses the collected data for various purposes including:
- • To create and maintain an online account
- • To maintain our Platform and enable Services
- • To notify you about changes to our Service
- • To allow participation in interactive features
- • To provide customer support
- • To analyse information to improve Platform
- • To monitor usage of our Platform and Services
- • To detect, prevent and address technical issues
- • To verify your identity and prevent fraud
- • To provide you with notices about your account
3.4 Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.
3.5 Withdrawal of Consent
You may withdraw your consent at any time by sending an email to tech@pankhuri.co. In such event, the Company reserves the right to stop providing Services.
4. Disclosure of Data
4.1 Legal Requirements
We may disclose your Personal Data in good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, or protect the personal safety of users.
4.2 Business Transaction
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
4.3 Disclosure by User
When you share Personal Information on public discussion forums, it becomes accessible to others.
5. Data Security
5.1 Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet is 100% secure. We maintain strong security safeguards to ensure the security and confidentiality of the User’s data.
Grievance Officer:
RP Cube Private LimitedRoom #1, 161, Chandra Shekhar Azad,
Jhansi, Uttar Pradesh, India - 284002.
Number: 6366132227
Email: tech@pankhuri.co
5.2 Transfer of Data
The information, including Personal Data, we obtain from or about you may be maintained, processed and stored by us on the systems situated in the territory of Republic of India. If you are located outside India, please note that we transfer the data to India and process it there.
6. Links to Other Sites
Our Platform may contain links to third party websites and mobile applications that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time and you are advised to review this Privacy Policy periodically for any changes.
8. Intellectual Property Protection
Pankhuri is an intellectual property of the Company, all materials on the Platform are protected by copyright laws, trademark laws, and other intellectual property laws.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by email: social@pankhuri.co